Private Jets Catering Executive

As a Private Jets Catering Executive you will be the first point of contact for brokers and clients for their needs related to catering for trips booked with us: work on their catering wishes together, custom make menus; as well as the first point of contact for our catering suppliers worldwide: place orders, check prices, monitor catering orders, find new suppliers if needed, work on constant catering quality improvement.

Duties

• Delivering exceptional VIP customer service to clients.
• Building-up and maintaining supplier relations.
• Dealing with catering options for flight reservations, checking availabilities and operational feasibilities.
• Following up with clients for confirmation and necessary catering options for flights.
• Updating CRM system for any future profile preferences.
• Coordinating catering arrangements and any other client requirements or offering alternative options in case of restrictions.
• Coordinating with sales team as necessary for trip requirements and budgets.
• Collaborating with team members, accounting and operations departments to ensure full over view of smooth operations for daily operations.

Requirements

• Catering Experience in Aviation industry
• Proven service experience, preferably in a high-volume environment.
• High School Diploma or equivalent.
• Excellent written and oral communication skills in English – additional languages are beneficial.
• Ability to work in a team-oriented environment.
• Ability to correctly input data into operating systems.
• Ability to communicate effectively with customers and suppliers whether in person, on the telephone, or through written correspondence.
• Detail oriented and have strong organizational skills.
• IT literate – knowledge of Microsoft Office
• Punctual, organized and professional demeanor.

Preferred Qualifications

• Knowledge of FOS Systems.
• Experience in business Aviation or high-end charter clients
• Proven history of working with high valued clients

Physical Demands

• Mostly sedentary work. Must be able to sit for prolonged periods of time.
• May be necessary to work extended hours as needed and be on call.
• Work in a fast or short reaction time environment.
• Have own means of transportation to work duty times/shifts accordingly.

Why should you join us?

• A competitive salary package together with other benefits;
• Training and professional development;
• A challenging and dynamic work environment.